Positouch POS: Is It Great for Your Restaurant?
Hey there,
I’m Jeff, a consultant for restaurants in lovely Florida. For more than 15 years, I’ve helped restaurants of all sizes succeed in the face of intense competition.
Positouch POS is one of the many point-of-sale (POS) systems I’ve worked with throughout my career, and I have extensive expertise with it.
This post addresses the question, “Is Positouch POS great for your restaurant?” from the viewpoint of a restaurant proprietor.
The restaurant industry is notoriously hectic and demanding. Streamlining operations, managing stock, and keeping tabs on sales all need a solid point-of-sale system.
Choosing a POS system that can evolve with the business is crucial because of how quickly things are changing in the technological world. Here’s where Positouch POS comes in—I’m eager to discuss how it may benefit your company.
In the sections below, I’ll dissect Positouch’s key features, contrasting them with competing POS systems, and providing valuable comments. By reading this article’s end, you should know if Positouch POS is appropriate for your restaurant. All right, let’s get going.
Key Features of Positouch POS System
In my years as a restaurant consultant, I’ve come to appreciate the importance of a POS system with robust features tailored specifically for the restaurant industry. Positouch, designed by professionals with firsthand restaurant experience, truly understands the unique needs of restaurateurs. Some of the essential characteristics that set Positouch POS apart are the following:
Efficient Order Management
One of the things I love about Positouch is its efficient order management system. With a user-friendly interface, servers can quickly input orders, make modifications, and send them directly to the kitchen. This eliminates the need for handwritten orders, minimizing the risk of errors and streamlining the order process. Furthermore, the system supports tableside ordering and payment processing with mobile devices, reducing wait times and improving the overall dining experience for customers.
Customizable Menu Options
As someone who has worked with many restaurants, I know that menus can change frequently, and it’s crucial to have a POS system that can adapt to these changes.
Positouch offers customizable menu options, allowing you to easily add, remove, or modify menu items and manage multiple menus for different times of the day.
This flexibility makes it easy for restaurant owners to keep their menus up-to-date and cater to the ever-evolving preferences of their customers.
Inventory Management and Control
Effective inventory management is essential for reducing food waste and controlling costs. Positouch’s inventory management and control features enable restaurant owners to track inventory levels in real-time, set reorder points, and receive alerts when stock runs low. The system may also provide thorough reports that assist you in seeing patterns and deciding on purchases and meal planning with knowledge.
Staff Scheduling and Payroll
One of a restaurant’s major expenditures is often labor. Positouch simplifies staff scheduling and payroll management, allowing you to easily create schedules, track employee hours, and calculate wages. The system also supports clocking in and out with employee ID cards or fingerprint scanners, ensuring accurate timekeeping and reducing the risk of time theft.
In the following sections, I’ll discuss more advanced features, such as secure payment processing, customer loyalty programs, and cloud-based capabilities, as well as real-life user reviews and comparisons to other POS systems on the market. Stay tuned for more insights on whether Positouch POS is the ideal choice for your restaurant.
Tablet-Based POS Systems and Mobile Solutions
As a restaurant consultant, I’ve seen firsthand how the shift toward tablet-based and mobile POS solutions has revolutionized the industry. These systems offer numerous benefits, from increased flexibility and efficiency to improved customer service. Let’s take a closer look at how Positouch incorporates these modern solutions.
Tablet-Based Ordering and Payment
One of the standout features of Positouch is its compatibility with tablet-based ordering and payment processing. Servers can use tablets to take orders directly at the table, which are then instantly transmitted to the kitchen. This speeds up the ordering process and reduces the likelihood of errors due to miscommunication or illegible handwriting.
Additionally, the ability to process payments right at the table is a game-changer in customer experience. The days of the server bringing the bill and returning for payment are over.
A tablet-based system makes the entire process seamless and efficient, leaving customers with a positive impression of your restaurant.
Mobile POS Solutions
Positouch’s mobile POS solutions take convenience further by allowing your staff to use smartphones or other mobile devices for order-taking and payment processing. This is particularly beneficial for restaurants with outdoor seating or large dining areas, where servers may need to cover more ground.
Moreover, mobile POS solutions can help reduce the need for additional hardware, saving you valuable space in your restaurant. With fewer traditional POS terminals, you can dedicate more room to seating or other revenue-generating features.
In my experience, embracing tablet-based and mobile POS solutions can give your restaurant a competitive edge. By streamlining your operations and enhancing customer service, Positouch’s tablet and mobile capabilities can play a significant role in the success of your restaurant.
In the upcoming sections, I’ll delve into other aspects of Positouch POS, such as inventory management, payment processing, and customer loyalty programs, to help you determine if it’s the right fit for your establishment.
Inventory Management and Control with Positouch
As a restaurant consultant, I’ve seen how effective inventory management and control can make or break a restaurant’s success. Keeping a close eye on stock levels, minimizing waste, and making informed purchasing decisions is essential to running a profitable establishment.
In this section, I’ll explore how Positouch’s inventory management and control features can help you achieve these goals.
Real-Time Inventory Tracking
One of the most significant advantages of Positouch is its ability to track inventory levels in real-time. As orders are placed and items are sold, the system automatically updates stock counts, providing an accurate snapshot of your inventory at any moment.
This real-time information lets you make quick decisions about reordering supplies, adjusting menu offerings, or running promotions to move overstocked items.
Setting Reorder Points and Alerts
Positouch allows you to set reorder points for your inventory items, ensuring you never run out of essential ingredients or supplies. When stock levels reach these predefined points, the system sends alerts, prompting you to place new orders before it’s too late. This feature helps you avoid stockouts, leading to dissatisfied customers and lost sales.
Inventory Reporting and Analysis
With Positouch, you can generate detailed inventory reports that provide insights into sales trends, product usage, and waste. These reports can help you identify which items are most popular, which ones aren’t selling as well, and any patterns in your inventory usage. When it comes to making purchases, controlling costs, and planning menus, this knowledge is crucial.
In my opinion, a successful restaurant business depends heavily on efficient inventory management and control. Positouch’s robust inventory features can help you stay on top of stock levels, minimize waste, and make informed decisions that ultimately contribute to the profitability of your establishment.
I’ll discuss Positouch’s capabilities in the following sections: staff scheduling, payment processing, and customer loyalty programs.
Staff Scheduling, Payroll, and Timekeeping
As a restaurant consultant, I know that managing your team effectively is critical to the success of your establishment. Balancing labor costs, creating efficient schedules, and ensuring accurate payroll can be challenging. In this section, I’ll discuss how Positouch’s staff scheduling and payroll features can simplify these tasks and contribute to a well-run restaurant.
Creating and Managing Schedules
Positouch makes staff scheduling a breeze with its user-friendly interface and flexible scheduling options. You can create schedules for individual employees or entire teams, considering factors like employee availability, peak hours, and special events. You may see and manage schedules using the system while on the fly, making any necessary alterations simple.
Accurate Timekeeping and Attendance
To ensure accurate payroll and labor cost management, it’s essential to have a reliable timekeeping system in place. Positouch supports various methods for clocking in and out, such as employee ID cards or fingerprint scanners. This ensures workers are paid for their hours and helps avoid theft.
Streamlined Payroll Management
Calculating wages, managing deductions, and processing payroll can be time-consuming and error-prone.
Positouch simplifies this process by automatically calculating wages based on hours worked, overtime, and other factors.
The system can also integrate with popular payroll providers, making exporting payroll data for processing easy.
In my experience, effective staff scheduling, payroll, and timekeeping are key factors in maintaining a happy, productive team and controlling labor costs. Positouch’s time-saving solutions for managing staff let you focus on other aspects of managing a successful restaurant.
In the upcoming sections, I’ll discuss other vital features of Positouch, such as secure payment processing, customer loyalty programs, and cloud-based capabilities.
Secure Payment Processing and Data Security
As a restaurant consultant, I understand that secure payment processing and data security are top priorities for any restaurant owner. Since credit card theft and data breaches are rising, choosing a POS system that places a premium on data security is crucial.
In this section, I’ll discuss how Positouch handles payment processing and data security, giving you peace of mind and ensuring a safe experience for your customers.
Secure Payment Processing
Positouch provides a full range of payment processing options to take all major credit cards, debit cards, and even mobile payments at your eatery.
To guarantee that all transactions are handled safely and that client information is kept private, the system is up-to-date with the PCI DSS.
In addition to secure processing, Positouch supports features like tip adjustments, split checks, and contactless payments, making it easy for your staff to handle transactions efficiently and provide a seamless dining experience for your customers.
Data Security and Encryption
Protecting your restaurant’s sensitive data, such as customer information and financial records, is crucial in today’s digital landscape.
Positouch employs advanced encryption techniques to safeguard this data when stored within the system and during transmission between devices. This robust security approach helps prevent unauthorized access to your data and reduces the risk of breaches.
Regular Software Updates
One of the things I appreciate about Positouch is its commitment to staying up-to-date with the latest security developments.
The system regularly receives software updates, including security patches and improvements to ensure your restaurant’s data remains safe and secure.
This proactive approach helps you stay ahead of potential threats and maintain the trust of your customers.
In my experience, secure payment processing and robust data security are non-negotiable features for any restaurant POS system. Positouch delivers in these areas, providing a secure transaction environment and safeguarding your restaurant’s valuable data.
In the following sections, I’ll explore other aspects of Positouch, such as customer loyalty programs and cloud-based capabilities, to help you determine if it’s the right fit for your establishment.
Customer Loyalty Programs and CRM Integration
As a restaurant consultant, I firmly believe that building customer loyalty is essential for the long-term success of any restaurant.
Offering a rewarding loyalty program and maintaining strong customer relationships can keep patrons returning and encourage them to recommend your establishment to others.
In this section, I’ll discuss how Positouch supports customer loyalty programs and integrates with Customer Relationship Management (CRM) systems.
Flexible Loyalty Programs
Positouch’s built-in loyalty program features allow you to create and manage customized rewards programs tailored to your restaurant’s unique needs. You can set up points-based systems and membership tiers or offer special discounts and promotions to your loyal customers.
These loyalty programs encourage repeat business and help you gather valuable data on customer preferences and spending habits.
Gift Card Management
Gift cards are another effective way to drive customer loyalty and attract new patrons. Positouch’s gift card administration capabilities streamline issuing, tracking, and redeeming gift cards.
The system also allows you to run reports on gift card sales and redemptions, providing insights into the effectiveness of your gift card program.
CRM Integration
For restaurants looking to take their customer relationship management to the next level, Positouch seamlessly integrates with popular CRM systems.
This integration allows you to manage customer data, track preferences, and implement targeted marketing campaigns based on the information stored in your CRM.
Using consumer data to its full potential, businesses may provide one-of-a-kind interactions that lead to stronger bonds and more sales.
In my experience, a robust customer loyalty program and CRM integration are vital to a successful restaurant strategy.
Positouch’s features in these areas can help you build and maintain strong customer relationships, ultimately contributing to the growth and sustainability of your establishment.
In the upcoming sections, I’ll discuss other aspects of Positouch, such as cloud-based capabilities, user reviews, and comparisons to other POS systems on the market.
Cloud-Based Capabilities and Remote Management
In today’s increasingly connected world, accessing your restaurant’s data and management tools from anywhere is essential.
As a restaurant consultant, I’ve seen how cloud-based POS systems have transformed the industry, providing owners greater flexibility and control. I’ll discuss Positouch’s cloud-based capabilities and remote management features in this section.
Access Data Anytime, Anywhere
Positouch’s cloud-based features allow you to view your restaurant’s data anywhere with an internet connection and the app installed. The restaurant’s revenues, inventory levels, and employee productivity may be monitored remotely.
Access to this wealth of information empowers you to confidently and efficiently address challenges wherever possible.
Real-Time Reporting and Analytics
Positouch’s cloud-based features include real-time reporting and analytics, giving you up-to-date insights into your restaurant’s performance.
Key performance indicators (KPIs) like sales, labor expenses, inventory levels, and others may be seen in real-time, enabling you to spot patterns and make changes as required.
Having access to this much information allows you to make better choices and boost restaurant productivity.
Remote System Updates and Maintenance
Another advantage of Positouch’s cloud-based capabilities is the ability to perform system updates and maintenance remotely.
This means you don’t have to be on-site to install updates or troubleshoot issues, saving time and minimizing disruptions to your restaurant’s operations.
Plus, your data is regularly backed up to the cloud, ensuring it’s protected and easily recoverable in case of hardware failure or other issues.
In my experience, cloud-based capabilities and remote management are essential features of modern restaurant POS systems.
Positouch’s offerings in this area can give you the flexibility and control needed to manage your restaurant effectively, even when you’re not physically present.
In the final section, I’ll explore user reviews and comparisons to other POS systems, helping you determine if Positouch is the right choice for your establishment.
User Reviews and Comparisons to Other POS Systems
As a professional restaurant consultant, I know how challenging it may be to decide on a point-of-sale (POS) system for one’s restaurant company. With so many choices available, it’s crucial to read reviews from actual customers and research before making a final decision for your restaurant.
User Reviews of Positouch
Many Positouch users have praised the system’s reliability, user-friendly interface, and robust feature set. They appreciate the wide range of functionalities, from inventory management to staff scheduling, that help streamline restaurant operations.
Additionally, users often mention the excellent customer support provided by Positouch, which can be invaluable when dealing with technical issues or seeking guidance on using the system.
However, some users have noted that the system can be challenging to set up initially and may require professional assistance.
Additionally, a few users have mentioned that certain aspects of the system could be more intuitive or that the user interface could benefit from modernization.
Despite these minor drawbacks, the overall feedback on Positouch is mainly positive.
Comparisons to Other POS Systems
When comparing Positouch to other popular POS systems, it’s important to consider factors like features, ease of use, pricing, and customer support.
Some competing POS systems may offer more advanced analytics or a sleeker user interface, while others may have a lower price point or different payment processing options.
However, Positouch stands out for its comprehensive feature set, cloud-based capabilities, and strong track record of reliability.
While every restaurant’s needs are unique, Positouch offers a well-rounded solution that caters to a wide range of requirements.
As a professional restaurant consultant, I see Positouch POS as a viable solution for various eateries. It’s a formidable player in the POS industry because of its extensive features, safe payment processing, and cloud-based accessibility.
You can decide whether it fits your establishment by carefully considering user reviews and comparing Positouch to other systems.
Conclusion
Throughout this blog post, we’ve looked in-depth at Positouch POS, exploring its various features and capabilities, user feedback, and comparisons to other popular POS systems.
As a restaurant consultant with years of experience in the industry, I can confidently say that Positouch has much to offer restaurant owners looking to streamline their operations, improve efficiency, and enhance the overall dining experience for their customers.
To recap, Positouch offers a comprehensive feature set, including:
- A user-friendly interface and customizable layout
- Robust inventory management and control features
- Effective staff scheduling, payroll, and timekeeping tools
- Secure payment processing and data security measures
- Support for customer loyalty programs and CRM integration
- Cloud-based capabilities and remote management options
In addition, user reviews have been largely positive, with many praising Positouch for its reliability, extensive functionality, and excellent customer support.
So, is Positouch POS great for your restaurant? Ultimately, the answer depends on your unique needs and preferences.
However, given its robust features, proven reliability, and strong reputation, I believe that Positouch POS can be an excellent choice for many establishments.
By considering the information in this blog post and evaluating how well Positouch aligns with your restaurant’s specific requirements, you can decide whether this POS system fits your business.
Jeff Smith is a Restaurant Consultant with over 20 years of hospitality experience, from server to owner to general manager. He focuses on Restaurant POS technology as well as restaurant marketing. Check out our world-famous restaurant resources page for a comprehensive offering of hand-picked resources and tools to help your business. You can also check out some of our other restaurant business articles.